Refund Policy
Effective: 2025-10-01
We want you to love Pair Sketch. If it isn't right for you, eligible subscriptions can be refunded within the window below. To apply, contact us via email.
Eligibility
- One‑time payments: not refundable.
- Subscriptions (Plus and Pro): unconditional 15‑day refund from the initial purchase date. No questions asked.
How to Apply
- Email aresjensen50@gmail.com from your account email address within 15 days (for subscriptions).
- Include your order ID/receipt and plan (Plus or Pro).
- Optional: tell us how we can improve.
Processing
- Approved refunds are issued to the original payment method by our payment processor (Creem).
- Refund timing depends on your bank or card issuer.
- Canceling a subscription stops future renewals. Refunds beyond 15 days are not provided unless required by law.
Contact
Email: aresjensen50@gmail.com
Location: Shenzhen, China