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Refund Policy

Effective: 2025-10-01

We want you to love Pair Sketch. If it isn't right for you, eligible subscriptions can be refunded within the window below. To apply, contact us via email.

Eligibility

  • One-time payments: not refundable.
  • Subscriptions (Plus and Pro): unconditional 15-day refund from the initial purchase date. No questions asked.

How to Apply

  1. Email billing@pairsketch.com from your account email address within 15 days (for subscriptions).
  2. Include your order ID/receipt and plan (Plus or Pro).
  3. Optional: tell us how we can improve.

Processing

  • Approved refunds are issued to the original payment method by our payment processor (Creem).
  • Refund timing depends on your bank or card issuer.
  • Canceling a subscription stops future renewals. Refunds beyond 15 days are not provided unless required by law.

Contact

Email: billing@pairsketch.com